How we work

A n image of two women speaking at a community event

These values are at the heart of everything we do.
They guide our work, shape our decisions, and keep us grounded in what matters most: people.

We support the people and communities we serve

We place people at the centre of everything we do

Our passionate team believes in the potential of the people we work with and by focusing on their strengths, we encourage positive change and growth.

We’re non-judgemental, inclusive and celebrate diversity. We respect everyone’s opinions and beliefs and treat everyone with dignity.

We act within our communities, understanding shared experience, and we focus on creating a safe and supportive space for healing and growth.

To us, the best kind of change doesn’t come from top-down solutions; it grows from within. 

We help people recognise the strengths, skills and resources they already hold. We’re not here for short-term fixes; we’re in it for the long haul, supporting deep-rooted, sustainable change.

Our education, therapeutic support and creative projects are designed to be flexible, responsive, and person-centred. 

Whether someone is healing from trauma, looking to build confidence, or searching for their next step, we walk with them, at their pace.

We’re embedded in the local community, and that means people trust us. We’re often the service people turn to when others can’t help: those who’ve been excluded, labelled as “too complex”, or left behind by systems not built for them.

We don’t set rigid timeframes. Someone might need more than 12 weeks of therapy, and we get that. Healing takes time. So we stay the course, because real change doesn’t happen on a schedule.

We offer our services free of charge because we know the people who need them most are often those who can least afford them. 

We rely on grants, trust funding, and donations to keep our work going. Every contribution helps us reach more people and offer more support.